Over the weekend it can often take our payment provider a little while to update your payment status, and as a result of this, your withdrawal might still show as "Pending" on your Payment History....
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You can withdraw from your account at any time, provided you have over £10, are not bound by wagering requirements and you have no outstanding verification requests.
We will process your winnings w...
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Typically, you can still withdraw funds back to the card you last deposited from, even if you have had a new card since then. If the payment card registered to your account has expired and the conn...
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If you are unable to login, this could down to a few things. Your account could have been temporarily closed, you have self-excluded previously, or the details don’t match. Not to worry, we can cer...
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If you cannot remember some part of your log in details don’t worry, there is something you can do:• Click ‘Forgotten Details?’ from the Home page• You need to enter the email address that is regis...
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We appreciate that our Daily & Monthly Free Games are very popular, but things don't always go the way you'd hope! We've compiled a list of answers to help you with some of the more popular questio...
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